Training Courses
Training is one of the key services which we provide, in order to help our clients manage their own IT Production systems more efficiently and pro-actively
For further details of any of these training courses, contact us by email at: training@dennisadams.co.uk.
Course Ref: MOPS: Managing IT Production - Fire-Fighting and MOPS
The last 20 years have seen massive advances in the technology that is deployed in our data centres. Despite this, many of the same pressures of managing Production IT systems still remain; - increasing end-user support demands, tighter deadlines for deployment and delivery of systems, reductions in support staff and budgets. Faced with these pressures, IT staff can often be forced to resort to reactive "fire-fighting", rather than managing Production in a pro-active, strategic way. The key techniques for making your IT production more pro-active and strategic could be summarised by the acronym "MOPS", which are explained in this course.
Course Ref: MOPS: Managing IT Production - Fire-Fighting and MOPS
Course Ref: ITIL: Introduction to ITIL
Confused by what ITIL is? Heard the buzz-words, but not sure of the substance? Scared by the prospect of being inundated with too much processes, so that your teams are unable to get any work done? If you answer "yes" to any of these questions, then this course is for you. Dennis Adams combines theoretical ITIL and quality assurance knowledge with a solid practical background in the challenges of managing IT production "on the shop floor". This training course will not only explain the theory of what ITIL could deliver your organisation, but also to highlight the real-world traps waiting the unwary.
Course Ref: ITIL: Introduction to ITIL
Course Ref: PRODIT: How to deliver Production-Ready IT
In the current economic climate, IT projects must, more than ever, be able to demonstrate a return on investment. Experience has shown that development of IT solutions has often been quick, and relatively inexpensive. The real costs of projects, however, are often the hidden costs of post-implementation support and maintenance, which continues long after the development team has been disbanded. What is needed, therefore, is for IT departments to train their people to take a longer-term view, and to incorporate "Production Suitability" into their thinking and designs from the start of projects, not as an "afterthought".
Course Ref: PRODIT: How to deliver Production-Ready IT
For further details:
For further details of any of these training courses, contact us by email at: training@dennisadams.co.uk.
Other Services
Other Services we provide ...